Privacy Policy
Last Updated: August 10, 2026
PureHome Heating & Air respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting service, contacting our team, or otherwise interacting with our business.
This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you.
Information We May Collect
When you use our website or contact PureHome Heating & Air, we may collect information you voluntarily provide, including:
- Name
- Phone number
- Email address
- Service address or location
- Information submitted through contact, quote, or service request forms
- Details about the HVAC, indoor air quality, or water treatment service you are requesting
- Communications you send to us by phone, text message, email, or website form
Our website may also automatically collect certain technical information, such as your IP address, browser type, device type, pages visited, referring website, approximate geographic area, and interactions with our website.
How We Use Your Information
PureHome Heating & Air may use information collected through this website to:
- Respond to questions and service requests
- Provide estimates or requested information
- Schedule HVAC, heating, cooling, indoor air quality, or water treatment services
- Communicate regarding appointments or existing service requests
- Improve our website and customer experience
- Measure website traffic and marketing performance
- Understand how visitors find and use our website
- Prevent fraud, misuse, or security issues
- Comply with applicable legal requirements
We use personal information only for legitimate business purposes related to operating and improving PureHome Heating & Air and serving our customers.
Phone Calls and Text Messages
If you provide your phone number, PureHome Heating & Air may use it to contact you regarding your inquiry, quote request, appointment, service, or other communication you initiated.
Providing your phone number through our website does not automatically enroll you in unrelated promotional text messaging.
If we offer promotional or marketing text messaging that requires separate consent under applicable law, that consent will be requested separately where required.
Consent to receive text messages is not a condition of purchasing goods or services.
Message and data rates may apply depending on your mobile carrier and service plan.
Cookies and Website Technologies
Our website may use cookies and similar technologies to help the website function properly, understand visitor behavior, remember preferences, measure website performance, and evaluate marketing effectiveness.
Cookies are small files stored on your device by your web browser. Depending on your browser and device settings, you may be able to block, delete, or limit cookies.
Disabling certain cookies may affect how some portions of the website function.
Analytics and Advertising
PureHome Heating & Air may use third-party analytics, advertising, and measurement services to better understand website traffic and the effectiveness of our marketing.
These technologies may collect information about visits to our website, interactions with pages or advertisements, device and browser information, and other usage data.
Depending on the services enabled on our website, this information may be used for analytics, advertising measurement, attribution, or improving the relevance of advertising.
Google Services
Our website and marketing may use services provided by Google, which can include Google Analytics, Google Ads, Google Maps, and related measurement technologies.
Google may collect and process information according to its own privacy policies and terms.
You can learn more about how Google handles information through Google’s privacy resources and account controls.
How We Share Information
PureHome Heating & Air does not sell your personal information for money.
We may share information with trusted service providers when reasonably necessary to operate our business or website. These may include website hosting providers, scheduling or customer management systems, analytics providers, advertising platforms, communication providers, payment processors, or other vendors that support our operations.
We may also disclose information when reasonably necessary to:
- Comply with applicable laws, regulations, court orders, or legal processes
- Protect the rights, safety, or property of PureHome Heating & Air, our customers, or others
- Investigate suspected fraud, abuse, or security incidents
- Complete a business transaction such as a merger, acquisition, restructuring, or sale of business assets
Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. You should avoid submitting sensitive information through ordinary website forms unless specifically requested through an appropriate secure method.
Data Retention
We may retain personal information for as long as reasonably necessary to provide services, maintain business and customer records, resolve disputes, comply with legal obligations, enforce agreements, and support legitimate business operations.
Retention periods may vary depending on the type of information and why it was collected.
Third-Party Websites
Our website may contain links to websites or services operated by third parties, including financing providers, social media platforms, mapping services, manufacturers, or other outside organizations.
PureHome Heating & Air is not responsible for the privacy practices, security, or content of third-party websites. When you leave our website, the privacy policy of the third-party website or service will apply.
Financing
Our website may provide links to third-party financing providers.
If you choose to apply for financing, you may be redirected to a third-party website where information is collected directly by that provider. Information submitted directly to a financing provider is governed by that provider’s privacy policy and terms, not this Privacy Policy.
PureHome Heating & Air does not control how an independent financing provider collects, stores, or processes information submitted directly through its website.
Children’s Privacy
Our website and services are intended for homeowners, property owners, and other adults seeking home services and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through this website.
Your Privacy Choices
Depending on where you live and applicable law, you may have rights or choices concerning certain personal information, which may include requesting access to, correction of, or deletion of information we maintain about you.
You may also adjust cookie permissions through your browser or device settings and use privacy controls made available by applicable third-party services.
To make a privacy-related request concerning information held directly by PureHome Heating & Air, contact us using the information below.
We may need to verify your identity before fulfilling certain requests.
Utah Residents
PureHome Heating & Air is based in Utah and respects privacy rights available to Utah residents under applicable state and federal law.
Certain privacy laws apply only to businesses meeting specific legal thresholds. Where a privacy law applies to PureHome Heating & Air and grants you particular rights regarding your personal data, we will process eligible requests as required by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, business practices, technology, or legal requirements.
When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.
Contact PureHome Heating & Air
If you have questions about this Privacy Policy or would like to make a privacy-related request, contact:
PureHome Heating & Air
3186 W 12925 S
Riverton, UT 84065
Phone: (801) 550-5979